AtHomeNet Blog 360 » Uncategorized

Client of the Day: River Realty Services

Jeff Sanders — Wed, 25 Aug 2010 12:30:14 +0000

Client of the Day: River Realty Services, Inc. – Poughkeepsie, NY – Congratulations! – http://www.River-Realty.com/

Client of the Day: Heritage Pines

Jeff Sanders — Tue, 24 Aug 2010 12:30:10 +0000

Client of the Day: Heritage Pines – Hudson, FL – Congratulations! – http://www.HeritagePines.net/

Client of the Day: Goddard Management –

Jeff Sanders — Thu, 12 Aug 2010 12:30:09 +0000

Client of the Day: Goddard Management – Red Oak, TX – Congratulations! – http://GoddardTx.com/

Email Template of the Week!

Jeff Sanders — Tue, 10 Aug 2010 16:00:39 +0000

If you’re currently an AtHomeNet client, you have probably used several of our Email Bulletins to communicate with your residents. Each week we will showcase a different template to help you see the entire selection and choose one that’s appropriate for your community’s needs!

Email Template of the Week - BBQ

The Email Template of the Week is BBQ! As summer winds down and children return to school, community Barbeques are a great way to end the season with some fun! Get the message out to your residents with this enticing email! Our Email Bulletins are customizable for your community’s needs and are great for keeping residents informed. To send this email template, simply choose BBQ from the Email Bulletins feature on your community website, change the text to suit your needs and send it along to a group in your Address Book!

If you need assistance sending an Email Bulletin, contact us today at Support@AtHomeNet.com or give us a call at 800.556.7852!

If you’re not currently an AtHomeNet client and you’re interested in having AtHomeNet set up a website for your community or organization, contact Sales@AtHomeNet.com or call us at 800.556.7852 to discuss your options with a representative or visit www.AtHomeNet.com for more information!

Telephone Difficulties…?

Jeff Sanders — Wed, 02 Jun 2010 19:38:27 +0000

Our telephone service provider is experiencing some difficulties–if you need to reach us, email us at Support@AtHomeNet.com!

Client of the Day: 20/20 Rentals and Management

Jeff Sanders — Wed, 26 May 2010 12:34:28 +0000

Client of the Day: 20/20 Rentals and Management – Cary, NC – Congratulations! – http://www.2020RentalManagement.com/

Here’s the cool Google window decal…

Jeff Sanders — Tue, 15 Dec 2009 16:07:24 +0000

http://ping.fm/p/geyJl – Here’s the cool Google window decal…

We are a Favorite Place on Google!

Jeff Sanders — Tue, 15 Dec 2009 15:00:50 +0000

Hey, we just received official notice that we are a “Favorite Place on Google”. In recognition of the popularity of our business listing!

Becky and Mike are going to the CAI Chesapeake Tradeshow

Jeff Sanders — Tue, 22 Sep 2009 20:00:31 +0000

Becky and Mike are going to the CAI Chesapeake Tradeshow in Baltimore MD on Thursday 9/24, will be visiting in the Baltimore area on Friday.

Client of the Day: Lake Harmony Village

Jeff Sanders — Tue, 28 Jul 2009 20:08:05 +0000

Client of the Day: Lake Harmony Village – Moscow, PA. Congratulations! http://LakeHarmonyVillage.com

Wow.. ever have one of those moments where you feel like you’re watching the world from an alternate universe ?

Susan Sanders — Sun, 15 Feb 2009 16:56:45 +0000

It happened to me this weekend. We had my parents over for a Valentine’s Day family luncheon. We’re all sitting in the living room and my dad starts asking me about a Facebook message he was sent. It seems that my 74 year old Dad has ventured into the world of social networking. and that is where my out of body experience happened. I felt like I was in this alternate universe watching myself tried to not have the look of shock on my face. Pretending that it was perfectly normal that dear old dad is hangin out with his grandkids on Facebook! If you really want to make his day – look him up – Herman Kuck in Alpharetta, GA – just say hey!

In selling an online service to community associations for the past ten years, I lost track of the # of board members in their 40′s who worry that the older people in their neighborhood that don’t understand the internet and won’t find value in a web site… time for a wake up call. I read that the fastest growing demographic on the web is the older than 65 crowd.. and I believe it!

New Year Resolutions…

Susan Sanders — Tue, 27 Jan 2009 01:51:15 +0000

Yes, I know that it is almost February, 1/12th of the way through the New Year, but I’ve always been the cautious type – look before you leap and all that and now I am ready to announce my New Year Resolutions.. all the typical 40ish year old woman stuff on the personal side, lose weight, exercise more, eat right, be nicer to the hubby, etc.

On the business side, one of our company goals is to work with our admins to increase resident adoption of their community web sites. Once a resident finds recurring value in the site, the community as a whole benefits by reducing their costs for distribution of information, have greater resident involvement and a better informed neighborhood.

To that end, first item on the list is to make sure our Admins know all the amazing features we have available and understand how they can apply them to their own community web sites. Every month we publish the AtHomeNet Gazette (find it at www.AtHomeNetAdmins.com ) and this week AtHomeNet’s Director of Client Services, Tasha Beard, is holding two FREE online classes reviewing 2008′s enhancements for admins. In 2008 we released over 400 enhancements to our service so we understand that admins might not be aware of all of them – so this class is focused on the best of the best from 2008. You can register today at by clicking here

Join us in making our resolution a reality!

A Time to Save

Jeff Sanders — Sat, 04 Oct 2008 02:42:33 +0000

With the nation’s financial troubles taking center stage, many HOAs and communities are trying to find ways to maximize community resources. Many already know that having a community website eliminates paper, printing, time, and distribution methods, but many communities are coming up with innovative ways to use their websites to not only save money but also to save valuable time.

For instance, using the combination of the eForm feature and the Task Manager feature for your Architectural Review Committee (ARC or ACC) you can let residents submit ACC requests directly online and they will automatically feed into the Task Manager as a new, open task. Your ACC committee members can then use all the powerful features of the Task Manager (status tracking, automatic email notifications, notes and comments tracking) to review and debate the request online prior to the regular meeting whenever it is convenient for each committee member. Then when meeting time shows up nobody has to wait around while everyone reviews each request and argues about it. Your meetings become gatherings to sign requests you have already reviewed online.

I know this from experience because I was the chair of the ACC committee in my 612 home community for several years and before we began using Task Manager our meetings could easily be 2+ hours long. Once we implemented a policy of posting and reviewing all requests online in the Task Manager the meetings were cut down to as short as 30 minutes a month. Now that’s a meeting I can handle!

What other ideas do you have for using a community website to save time and money for your volunteers and your community? Share them in the comments.

Lobbyists, the Internet, and association management companies

Susan Sanders — Sun, 14 Sep 2008 20:10:37 +0000

An opinion piece by Stephen Wildstrom in the September 15th Businessweek caught my eye. It is about how the lobbyists for firms such as AT&T and Comcast are asking Congress to let them impose surcharges on or caps to control excess internet usage. As our industry moves from having locally hosted management software to internet accessible software, business owners need to be closely watching this legislation or their “cost of doing business” is going to sky-rocket without them even seeing it coming. I seriously doubt the banks and other software vendors are mentioning these as possible future costs to associate with using their software. AT&T and Comcast are saying that it costs them an average of $416 a month to provide unlimited internet to each household – imagine the costs they can claim are associated with a management company’s office where they have 10 or 20 managers all day long accessing their accounting software and streaming it across the internet. Hopefully the management companies switching to this type of software are in areas where fiber-optic access is available.

AtHomeNet goes to India

Susan Sanders — Thu, 21 Aug 2008 00:54:40 +0000

We are very excited to welcome our very first client in India…which not only extends the AtHomeNet client family to a new country but also a new continent. We are now proud to have clients in 7 countries and 3 continents. So, a big welcome to Belirams over at www.Belirams.net. We wish them great success.

Office move ’08

Jeff Sanders — Thu, 14 Aug 2008 01:33:20 +0000

As you may have heard AtHomeNet moved into a new, larger office about 2 weeks ago. We are very excited to be in the new space and to celebrate Imari finished editing some random footage he took during the move into an amusing little video. So without further ado, here is a tongue-in-cheek look behind the scenes of the AtHomeNet 2008 office move.

Oh, and just for fun, here is a still shot of (almost) the whole AtHomeNet crowd the day after the move was completed. A couple of folks weren’t around that day and we have already hired a few new folks (we really needed the larger space) so we’ll have to redo the pic pretty soon. Take special note of the 3 members of our crack security team making a rare public appearance: Louie, Tommy, and Tuddy. (Tommy is the rude one on the left)

AtHomeNet Crew

Some neat tennis technology

Jeff Sanders — Wed, 13 Aug 2008 02:02:23 +0000

We recorded this video about 10 months ago but I think it is a really neat use of our community website technology to solve a problem. This community in the Atlanta area had communication and coordination issues around handling reservations for thier tennis courts. They decided to take their AtHomeNet community website “Reservations” feature and make it accessible via a stand-alone kiosk in a covered area directly next to thier tennis courts and thus allow residents to easily see what times and courts were available and make & cancel reservations court-side. They even used the “eForm” feature to allow residents to easily ”Report a no-show”. Check out the Tennis Court Reservations Kiosk video to see this in action. I love to see innovative uses of our website service like this. Thanks to Chip Yonkee of the Tuxford Homeowners Association who put in lots of effort to make this kiosk happen and let us come out and video interview him about it.

Great job Chip!

Getting started…

Jeff Sanders — Wed, 30 Jul 2008 14:58:58 +0000

Greetings,

I’m very excited to be posting this first entry in the AtHomeNet blog. This is all new for us so I’m sure we will have some growing pains along the way but the general idea is for a few of us AtHomeNet folks to occasional post about everything from general community association items to “Inside AtHomeNet” news, to anything else that we think you may find of interest. We hope you check in with us on occasion and we hope that when you do you find it worth your while.

Sincerely,

Jeff Sanders