How to Work with All the Members of the Board
Some people are just negative, making it hard to work with them. While you may simply want to avoid those people, it’s impossible to avoid them when they are part of your board. Learn the importance of handling difficult people and when to employ the following tips.
Most of the people on the board want to be there, and they are pleasant to work with. However, negative or difficult individuals make it a nightmare to hold meetings and get work done. Common issues when you have difficult board members include:
- Failure to show up to scheduled meetings or votes
- Disrupting the meeting or refusing to cooperate with other members and causing the meeting to go long without actually getting anything done
- Instigating arguments just to cause trouble
When people behave in such a manner, it is impossible to make decisions or to ensure the HOA runs smoothly. This, in turn, affects all the residents of the condo or neighborhood.
Why It’s Important to Know How to Handle Them
Although you probably don’t want to work with a difficult person, you have to learn how to handle them. They are a part of the board and cannot be kicked off easily, so you need them in order to make decisions and cast votes. While it may seem attractive to be negative right back to them, you have to be the bigger person for the sake of the association, or else nothing with get done and no votes will be held. If this happens then the residents will blame the board as a whole, not just the unruly individual.
Tips for Getting Through the Situation
Once you have acknowledged the fact that you must work with such individuals, here are some tips to help you do just that:
- Learn all the bylaws, rules and regulations for the HOA and your position. In some cases, you may be able to resolve a dispute without a vote.
- When these negative people have a list of complaints they want someone to address, make them in charge of fixing the problem. This allows them to address their grievances and allows them to see the work that must be done to resolve the issue.
- Try to be understanding at first because you don’t know if the individual is just always negative or if they are simply frustrated over a specific complaint.
- Keep the meeting professional, to reduce the risk of angry outbreaks.
It’s up to everyone on the board to keep things running smoothly. If you have a difficult board member, it may seem impossible. These little tips, however, can help you to handle such individuals, so you can get things done.
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